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How bondan96 Handles Your Personal Information

Your privacy matters to how we run this platform. This page explains exactly what data we collect when you open an account, make a deposit via DANA, OVO, or GoPay, and use our services — and what we do with it.

Account data kept secureDANA, OVO, GoPay wallet info handled carefullyNo data sold to third partiesYou can request your data anytimeIndonesia-based access, where permitted by local law
bondan96 How bondan96 Handles Your Personal Information
PRIVACY CONTACT PATHS

How to Reach Us About Your Privacy

Got a question about your data or want to request a change? We have three direct ways to contact our privacy support team. Use the channel that works for you — we aim to respond to data-related requests within a reasonable timeframe, and we will confirm receipt of every request we receive.

Team online

Live Chat

Start a live chat session directly from your account dashboard. Available for account and privacy queries during our active support hours.

Email Support

Send your privacy request or data query to our support email. Include your registered mobile number so we can verify your identity quickly.

In-Account Help

Open the Help section in your bondan96 account. Submit a privacy ticket and track its status without leaving the platform.

HOW WE PROTECT IT

Data Handling, Cookies, Security and Retention

We take a practical approach to data protection — not just a policy-on-paper one. Here is what that looks like across the four areas that matter most to your account.

Account Security Your account is protected by password hashing and OTP verification at login. Unusual access attempts from an unrecognised device trigger an automatic re-verification step before entry is allowed.
Cookie Use We use session cookies to keep you logged in and preference cookies to remember your deposit method — for example, if you last deposited via GoPay, that option surfaces first next time.
Data Retention We keep your account data for as long as your account is active. Transaction records — including DANA and OVO payment logs — are retained as required by applicable regulations, then securely deleted.
Your Rights and Requests You can request a copy of your data, ask us to correct inaccurate details, or request deletion of your account data. Submit this through live chat or the in-account Help ticket system.

Common Questions About Your Privacy on bondan96

These are the questions we hear most often from account holders about how their data is handled. If yours is not here, reach us via live chat or the in-account Help section.

We collect your name, mobile number, email address, and the wallet details you use — such as your DANA, OVO, or GoPay account number — to verify your identity and process transactions.

Your wallet data is shared only with the payment processors needed to complete your deposit or withdrawal. We do not share it with advertisers or unrelated third parties under any circumstances.

Submit a data request through the in-account Help section or via our support email. Include your registered mobile number so we can match the request to your account and respond promptly.

Yes. Contact us through live chat or the Help ticket system to request account closure and data deletion. Some transaction records may be retained as required by applicable law before full deletion.

We use session cookies for login continuity and preference cookies that remember your last deposit method, such as GoPay. You can manage cookie settings in your browser, though some features may not work correctly without them.

Transaction logs — including DANA deposits and OVO withdrawal records — are kept for as long as required under applicable regulations. Once that period ends, records are securely deleted from our systems.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.